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Seminar
Content
OSHA Compliance
8:00 a.m. - 11:00 a.m.
Be prepared for when the OSHA inspector comes to your practice, not if they come.
This seminar will focus on regulatory requirements and OSHA standards for physician practices.
Topics include:
• General facility safety
• Workplace violence
• Bloodborne pathogens exposure control plan
• Record keeping standards
• Decontamination requirements
• Hazard communication
• Infection control
This seminar is targeted to first-time training needs and for the yearly re-training needs of the healthcare professional.
Attendees will be given a sharps injury log and policy, eye wash testing log, CDC coughing poster, OSHA 3165 poster and sample exposure control plan.
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
Introduction to Coding
8:00 a.m. - 11:00 a.m.
Coding physicians’ services is challenging, and you need the basics in order to ensure success.
This course covers CPT, ICD-9 and HCPCS codes, as well as modifiers.
The speaker will also focus on evaluation and management (E/M) services, which comprise a large percentage of physician services by volume and dollar value. Learn to code problem-focused visits, consults and preventive services with ease.
Topics include:
• Finding and using CPT, ICD-9 and HCPCS codes and modifiers used for office services
• Determining the correct category of codes for office services
• Recognizing how to code for problem-focused, consultative and preventive services
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
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Improving Your Practice Operations:
Using Lean Thinking to Get the Results You Need To Improve Your Efficiency
8:00 a.m. - 11:00 a.m.
As reimbursement declines and costs escalate, there’s no better time than today to focus your efforts on improving practice operations.
This session features best practices on improving patient flow to include the front desk, telephones, scheduling and clinic. By applying the concepts of lean thinking, you’ll learn the basics of improving your operation and hear examples of applications that work.
Peppered with ways to enhance customer service during your initiative, this session is not to be missed by anyone interested in increasing patient encounters while simultaneously improving customer service.
Topics Include:
• The basics of lean thinking
• Methods to improve practice efficiency
• Ways to enhance customer service
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
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Best Practices in Billing and Collections
1:00 p.m. - 4:00 p.m.
Insurance companies continue to ratchet down your reimbursement. As more Americans find themselves uninsured or holding high-deductible health plans, more financial responsibility is in the hands of the patient and it’s up to your practice to collect from them. Without diligence in your billing office related to both insurance and patient collections, the bottom line of your practice will erode.
Learn what your practice needs to know to maximize your billing and collections performance.
Topics Include:
• How to track open claims and get paid when the insurance companies drag their feet
• How to prevent, monitor and manage denials
• Developing an effective appeals process and gets your denied claims paid
• “Best Practice” trends in patient collections
• Discovering how pre-visit processes can improve collections and how to structure them
• How to improve collections after the service is complete
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
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Advanced Coding
1:00 p.m. - 4:00 p.m.
The complexity of coding may be overwhelming at times. Come to this “Advanced Coding” course to set the record straight. You’ll learn the “ins and outs” of the global surgical package and the Correct Coding Initiative (CCI).
Discover how to code nurse visits, diagnostic tests, injections and immunizations. Learn how to effectively and accurately code “incident to” services for non-physician providers.
Topics include:
• Defining the concept of the global surgical package
• Identifying the codes for ancillary services and recalling the rules related to them
• Identifying CCI edits
• Knowing where to find the source documentation for coding rules
• Recognizing “incident to” rules
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
CLIA: Don’t Get Frustrated
Get the Answers You Need!
1:00 p.m. - 4:00 p.m.
This seminar will focus on regulatory requirements to conduct laboratory testing in the physician office.
Topics include:
• Discovering what type of laboratory you need and how to apply for it
• Completing the initial CLIA application
(Form CMS-116)
• Determining how to select the appropriate
“in-office” tests for your specific practice needs
• Developing your own CLIA manual
• Proven methods to track test orders, results and notifications
• In-office testing including rapid flu tests, iFOBT vs. Guiac and more
In addition to learning more about Quality Control
(QC) and Quality Assurance (QA) requirements, you will be instructed on medical necessity and diagnosis coding for office testing. Learn about the guidelines for a Medicare ABN and how to implement the process in your practice.
This seminar is being presented as a corporate partnership between Physician Sales & Service, Inc. and Inverness Medical.
Meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $100
Thriving on Change
Leadership Skills for Better Results
9:30 a.m. - 11:30 a.m.
The weakened economy has affected the medical profession in significant and unexpected ways. The prospect of further change demands that practices and medical practitioners become more adept in their day-to-day practices.
This fast-paced, highly-practical session will provide ideas and techniques that you can implement immediately when dealing with employees, patients and even patients’ family members.
Topics Include:
• Managing, inspiring and retaining employees
• Keeping your patients from leaving your practice
• How every employee can help with treating the illness of your patients and aid the healing process
• Successfully dealing with difficult or angry patients or their family members
• Learning the essential skill all patients want their healthcare providers to practice
The primary benefit of this session is the implementation of leadership, management and communication skills each manager and every employee of a practice can use to get better results during these challenging times.
Fee: $150
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Bedside Matters©:
The Communication of Care for Better Outcomes
1:00 p.m. - 2:00 p.m.
Out of all the tools available for us to treat a patient, the most powerful, yet most often overlooked, is the ability to communicate.
Research has shown that Bedside Matters improves the communication skills of healthcare professionals and staff when relating to patients and their family members in order to help achieve favorable patient outcomes.
During this engaging and fast-moving session, healthcare staff and professionals will learn the critical difference between dealing with a disease and an illness. Participants will learn and be able to immediately put into use, specific techniques for increasing the effectiveness of their communication in any interaction or setting.
Topics Include:
• Discover the three priorities that every patient wants you to address and how to do so successfully
• How to uncover the deeper, non-spoken issues patients are really concerned about
• How to improve patient satisfaction scores
• How every staff member in your office plays an important role in patient care
• How to effectively deliver both good and bad news
Fee: $125
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MedExpo Exhibition Hall
10:00 a.m. - 2:00 p.m.
4:00 p.m. - 8:00 p.m. (Anaheim Only)
The PSS MedExpo Exhibition Hall provides you with hands-on exposure to a wide variety of advanced medical products. Visit the Exhibition Hall for critical practice solutions that are essential to a thriving office.
- Clinical Laboratory
- Exam Room Furniture
- Point-of-Care Testing
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- Electronic Health Records
- Infection Control
- Diagnostic Cardiology
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FREE
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About the Speakers
Collections and Lean Operations Classes:
Elizabeth Woodcock, MBA, FACMPE, CPC, is a professional speaker, trainer and author specializing in revenue cycle management.
Author and co-author, respectively, of the popular books, Mastering Patient Flow and The Physician Billing Process,
Elizabeth has nearly 20 years of experience in physician practice management.
Owen Dahl, FACHE, CHBC, is a nationally recognized medical practice management consultant and speaker. Author of Lean Six Sigma for the Medical Practice: Improving Profitability by Improving Processes, brings his 24 years of experience in consulting and managing medical practices to the courses.
Sara Larch, MSHA, FACMPE, Vice President of Physician Services at Inova Health System, is a popular speaker on medical practice billing and operations. Co-author of The Physician Billing Process, Sara has over 20 years of medical group practice experience in single and multi-specialty groups.
Coding Classes:
Betsy Nicoletti, MS, CPC, is a speaker, writer and consultant in coding education, with more than 20 years of experience. The co-founder of Codapedia.com, a wiki for physician coding and reimbursement issues, and author of the best-selling books, The Field Guide to Physician Coding and The Physician Auditing Workbook, she conducts coding training programs and one-on-one audits throughout the U.S.
OSHA and CLIA Classes:
Kathy Rooker, CPC, the safety officer and owner of Columbus Healthcare & Safety Consultants, currently provides OSHA and CLIA consulting and inspections for physician practices across the country. Kathy Rooker has more than 35 years of experience working in the healthcare field.
Thriving on Change and Bedside Matters©:
Tim Durkin, CSP, is a keynote speaker and seminar leader in the healthcare industry who provides every attendee practical tools that help meet real challenges in real time for real results in today’s medical environment. Audiences have consistently rated him as one of the most energetic, engaging and enthusiastic speakers that they have ever heard. His clients include:
American Heart Association, American Cancer Association, Bristol Myers, Exxon Mobil, General Electric, Merck, Procter & Gamble, Schering Plough and many others.
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