Seminar Content

Coding: The Basics & Beyond
8:00 a.m. - 11:00 a.m.

This course is an overview of CPT, ICD-9 and HCPCS codes, as well as modifiers. It will also focus on evaluation and management (E/M) services, which make up a large percentage of physician services by volume and dollar value. Learn to code problem-focused visits, consults and preventive services with ease.

Topics include:
• Finding and using CPT, ICD-9 and HCPCS codes and modifiers for office services
• Determining the correct category of codes for office services
• Coding problem-focused, consultative and preventive services New for 2011:
• Coding preventive services, including Medicare's new wellness visits
• ICD-9 diagnosis coding and preparation for ICD-10
• Medicare incentive programs: PQRI measures, e-prescribing and EHR money

Coding: The Basics & Beyond meets the criteria of the AAPC and is approved for 5 CEUs.
Fee: $150

Getting to Lean & Beyond
8:00 a.m. - 11:00 a.m.

Transform your medical practice by thinking lean. Lean thinking is being embraced by healthcare organizations across the country to maximize value for the customer while minimizing waste.

Topics include:
• The basics of lean thinking
• Methods to improve practice efficiency
• Ways to enhance customer service

Your investment into lean will win over your customers, patients and referring physicians alike, as well as your own employees. Learn how to improve the efficiency of your practice.

Getting to Lean & Beyond meets the criteria of the AAPC and is approved for 5 CEUs. Fee: $150

OSHA Compliance: Get the Facts

This two-session, six-hour seminar is aimed at first-time training needs and the yearly retraining needs of the healthcare professional. It provides the information and tools to ensure your practice meets OSHA safety standards.

8:00 a.m. to 11:00 a.m. (Part 1)
• How does OSHA apply to healthcare?
• OSHA inspections and violations
• Record-keeping requirements
• Safety officer responsibilities
• Annual facility review and general safety
• Violence in the healthcare setting

1:00 p.m. to 4:00 p.m. (Part 2)
• Bloodborne pathogens
• Demonstration of new safety devices
• Post-exposure follow-up
• Hazard communication
• Decontamination
• Respiratory/infection protection

OSHA Compliance: Get the Facts meets the criteria of the AAPC and is approved for 4 CEUs for each part.
Fee: $150 Each Part

Marketing the Medical Practice
8:30 a.m. - 9:30 a.m.

Most physicians are concerned with making more profit in their practice. Two ways of accomplishing this are to see more patients and to reduce expenses – both are time
consuming and somewhat difficult. So, it's important to know how to market your practice. Yet, most practice managers don't know what marketing really means, much less how to do it. In this seminar, get answers to common questions like:
• Do we do it ourselves?
• Do we hire someone to do it?
• Do we train one of our current employees?
• What will a marketing person do?
• How do we budget for one?
• What do we do about social media?

Fee: $75

Practice Management Need Not be a Stress Rehearsal
10:00 a.m. - 10:45 a.m.

While all eyes and attention are fixed on the changing healthcare environment, few are dealing with what these changes are costing healthcare professionals in terms of stress. Increased reporting requirements, less staffing, reduction in reimbursements, increased costs and mandated implemenation of new procedures all contribute to the angst and anxiety levels of practice managers and other healthcare professionals.

Topics include:
• The definition of stress and the need to have it in our lives
• The two kinds of stress (good and bad)
• The stress/recovery cycle
• How to manage stress long term
• Four techniques to reduce stress

Fee: $75

Home Sleep Testing in Your Practice
10:30 a.m. - 11:30 a.m. (Atlanta, Gatlinburg, Greensboro, Houston, Louisville, Macon, Mason, Oak Brook, Ponte Vedra Beach and Tacoma only)

Learn how to successfully implement a program for screening, diagnosing and managing patients with sleep disorders. In 2009, CMS approved home sleep testing for the diagnosis of OSA in patients with clinical signs and symptoms of OSA. This allows primary care physicians and non-sleep specialists to begin to screen and test patients for OSA with an economical and efficient solution in the comfort of the patients own home.

The Watermark Home Sleep Testing Program is an OSA disease management solution for your practice that eliminates large outpatient deductibles for your patients while delivering sleep study results in 48 hours.

Attend this session and learn about sleep apnea, patient selection, treatment options and reimbursement criteria.

Fee: Free

Essential Leadership Skills for Managing a Medical Practice
1:00 p.m. - 3:00 p.m.

Despite the ever-changing medical environment, the fact remains that the number one challenge for most practice managers/administrators is dealing with people.
Are your leadership and management skills up to the task? Could your skills (or attitude) use some refreshing and reinforcing along with some fresh ideas and insights?

Some facts:
• Employee turnover costs 150% of the positions annual salary
• On average, 26 unhappy patients won't complain for every one that will
• By reducing customer defections by as little as 5%, profits can be boosted by 30%-85% (across different service industries) over the average customer life

Come and learn the tools, tips and techniques that make this course the highest rated of our MedExpo series.

Fee: $100
New, improved session formerly called Thriving on Change.

Advanced Coding
1:00 p.m. - 4:00 p.m.

Come to get the upper hand on a vital medical-practice function. You'll learn the ins and outs of the global surgical packages (both for major surgeries and minor office procedures) and use of the Correct Coding Initiative (CCI) to ensure accurate reporting when multiple services are performed.

Discover how to code nurse visits, diagnostic tests, injections and immunizations. Learn how to effectively and accurately code "incident to" services for non-physician providers.

Topics include:
• The definition of the global surgical package
• Identifying the codes for ancillary services and recall the rules related to them
• Identifying CCI edits
• Finding the source documentation for coding rules
• Recognizing "incident to" rules

Advanced Coding meets the criteria of the AAPC and is approved for 5 CEUs
Fee: $150

Patient Collections: Get Results
1:00 p.m. - 4:00 p.m.

The turbulent economy has changed the dynamics of billing and collections in every medical practice across the country. Americans have more financial responsibility for their own medical care, which means that you must learn how to successfully collect from them.

Topics include:
• Collecting before the patient ever walks in the door
• Successfully collecting from patients at the time of service
• Determining how to establish a minimum deposit for uninsured patients
• Penalties you can choose to impose on insured patients who fail to pay
• Writing collections letters that get results
• Techniques to improve your patient statement

You'll walk away armed with tools to improve patient collections and to boost your practice's bottom line.

Patient Collections: Get Results meets the criteria of the AAPC and is approved for 5 CEUs
Fee: $150

The Government’s Incentive Programs 2011:  Get Paid to Participate 
4:30 p.m. to 5:30 p.m.  (McAllen, Greensboro, San Antonio only)

The nation's economic crisis, health care reform, consumer-directed health care, and the uninsured are all making an impact on your medical practice. Meet these challenging times head on by learning how you can take advantage of several government incentive programs that can mean extra cash for physicians. You'll discover how to participate - and succeed - in qualifying for reimbursement bonuses through Medicare's electronic prescribing (eRx) program and its pay-for-performance -program - the Physician Quality Reporting Initiative (PQRI). Plus, you'll get the low-down on every step you need to take in registering for - and successfully participating in - the electronic health record incentive funds now available to eligible providers treating Medicare and Medicaid patients. Learn how to gain the money now - and avoid the reimbursement penalties later!

Fee $100

MedExpo Exhibition Hall
10:00 a.m. - 2:00 p.m.
3:30 p.m. - 7:30 p.m. (Anaheim, McAllen, Greensboro, San Antonio only)

Visit the PSS MedExpo Exhibition Hall for critical practice solutions that are essential to a thriving office. The exhibition hall provides you with hands-on exposure to a wide variety of advanced medical products.